Driver FAQ

INSEL - In Service Auto Liability Program

Insurance

A

Written by Alfred Kam
Updated over a week ago

Why ROVA Asks for Driver License

A

Written by Alfred Kam
Updated over a week ago

ROVA Platform Guidelines

getting started, guidelines, join the Rova platform

A

Written by Alfred Kam
Updated over a week ago

Occupational Accident Insurance (OAI) Program

OAI Insurance Program

A

Written by Alfred Kam
Updated over a week ago

How earnings work in the ROVA Platform

Earnings

A

Written by Alfred Kam
Updated over a week ago

Why can’t I see any orders in the ROVA driver app?

can't see order, no orders, app not working

A

Written by Alfred Kam
Updated over a week ago

Where can I find my vehicle identification number?

Locating your Vehicle Identification Number (VIN)

A

Written by Alfred Kam
Updated over a week ago

How soon can I get started with deliveries?

get started, start delivering, registration

A

Written by Alfred Kam
Updated over a week ago

Where can I find my bank information?

A

Written by Alfred Kam
Updated over a week ago

How to Use the ROVA Driver App

ROVA app how-to Orientation Video

A

Written by Alfred Kam
Updated over a week ago

Can I add more than one vehicle to my profile?

Supporting single / multiple vehicles

A

Written by Alfred Kam
Updated over a week ago

What is the best way to contact ROVA?

A

Written by Alfred Kam
Updated over a week ago

How to cancel an order

Cancel an order before pick up time

A

Written by Alfred Kam
Updated over a week ago

I have some suggestions or feedback I’d like to share. How do I do this?

A

Written by Alfred Kam
Updated over a week ago

Is there a rating system that customers use to evaluate my service?

A

Written by Alfred Kam
Updated over a week ago

If I provide excellent service, can a customer tip me?

A

Written by Alfred Kam
Updated over a week ago

I am having trouble finding the customer's location. How do I contact them?

A

Written by Alfred Kam
Updated over a week ago

A customer has refused delivery of the item. What do I do?

A

Written by Alfred Kam
Updated over a week ago

I am no longer available to make a delivery I have already accepted. What do I do?

A

Written by Alfred Kam
Updated over a week ago

What navigation system does ROVA use?

A

Written by Alfred Kam
Updated over a week ago

I don't want to do any more deliveries today. How do I stop the app from showing jobs?

A

Written by Alfred Kam
Updated over a week ago

How do I choose which delivery to do?

A

Written by Alfred Kam
Updated over a week ago

The item I was delivering was damaged during transit. What do I do?

A

Written by Alfred Kam
Updated over a week ago

I was injured while delivering an item. What should I do?

Occupational Accident Insurance

A

Written by Alfred Kam
Updated over a week ago

I got a parking/speeding ticket while making a delivery. Will ROVA pay it?

A

Written by Alfred Kam
Updated over a week ago

Will ROVA pay for damage done to my vehicle or to someone else's property?

Insurance

A

Written by Alfred Kam
Updated over a week ago

What are the insurance requirements?

Driver insurance requirements

A

Written by Alfred Kam
Updated over a week ago

How long does it take to get funds deposited into my bank account?

Funds transfer speed

A

Written by Alfred Kam
Updated over a week ago

How do I get paid for the deliveries I do?

Driver settlement, pay, earnings

A

Written by Alfred Kam
Updated over a week ago

The app crashed while I was in the middle of a delivery. What do I do?

A

Written by Alfred Kam
Updated over a week ago

ROVA Courier App Phone Requirements

Phone / Mobile Device Requirements

A

Written by Alfred Kam
Updated over a week ago

Driver Requirements

Requirements for driving for ROVA

A

Written by Alfred Kam
Updated over a week ago

Vehicle Requirements for deliveries with ROVA

Vehicle Requirements

A

Written by Alfred Kam
Updated over a week ago

Where is ROVA currently active?

A

Written by Alfred Kam
Updated over a week ago

Minimum age requirement to make deliveries using ROVA platform

Driver Age Requirement

A

Written by Alfred Kam
Updated over a week ago

Where can i find the ROVA app

A

Written by Alfred Kam
Updated over a week ago